Refund policy
Title: Return & Refund Policy
At dealnestshop, we want you to love every purchase. If you’re not completely satisfied, we’re here to help.
Eligibility
- Most items can be returned within 30 days of delivery for a full refund or exchange.
- Items must be unused, in original condition, and include all tags, packaging, and accessories.
- The following items are non-returnable for hygiene/safety reasons:
- Personal care items, opened cosmetics
- Custom/personalized products
- Clearance sale items (marked as "Final Sale")
How to Return
- Contact us at acddd588@outlook.com with your order number and reason for return.
- We will send you a return authorization and instructions.
- Ship the item back using a trackable service (customer is responsible for return shipping unless the item is defective).
Refunds
- Once we receive and inspect your item, refunds will be processed to your original payment method within 5–7 business days.
- Shipping fees are non-refundable unless the return is due to our error.
Defective or Damaged Items
If your item arrives damaged or defective, please contact us within 7 days of delivery. We will offer a replacement, full refund, or store credit at no extra cost to you.
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